Key Features

Powerful Features That Bring It All Together

Dedicated Support

Dedicated Support

We provide reliable support to ensure your team gets the most out of the 3terra platform. Our specialists act as an extension of your own department, offering deep knowledge of the Canadian healthcare data landscape to help you navigate hurdles.

Access to specialists who understand Canadian clinical and financial data.

Dedicated assistance to help you navigate technical or reporting hurdles.

Ongoing partnership focused on long term success and platform adoption.

Support that evolves alongside your hospital's changing needs.

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Rapid Implementation

Rapid Implementation

3terra's platform is designed for fast deployment, often getting your team up and running in days rather than months. We integrate with your existing systems without requiring heavy internal IT involvement or complex infrastructure setup.

Deployment typically occurs within one week with minimal disruption.

No complex internal infrastructure or heavy IT involvement required.

Immediate access to data quality and analytics tools once set up.

Faster time to value allows hospitals to see results earlier in the process.

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Hospital-Driven Platform

Hospital-Driven Platform

Unlike generic software vendors, 3terra is developed in close partnership with hospitals to ensure our tools reflect real-world challenges. Our platform incorporates direct input from hospitals so the workflows align with how your team actually works.

Workflows are designed to reflect real hospital processes.

Tools are built around practical use cases to reduce friction in adoption.

Benefit from shared innovation across a network of Canadian hospitals.

Reduce duplication of effort by using methodologies refined by your peers.

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Funding and Case Mix Insights

Funding and Case Mix Insights

3terra provides visibility into how clinical data and coding decisions impact hospital funding and case mix performance. We help you connect data quality directly to funding outcomes to ensure your organization receives full value for care.

Understand exactly how clinical coding affects your hospital funding.

Track Case Mix Index (CMI) and patient complexity trends over time.

Identify areas where data quality improvements drive better financial results.

Improve confidence in the financial metrics shared with stakeholders.

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Clinical and Operational Reporting

Clinical and Operational Reporting

Hospital leaders need clear, centralized visibility into performance to manage day-to-day operations. 3terra provides intuitive reporting to give your teams the ability to monitor clinical and operational health without needing technical expertise.

View all key indicators in a single, centralized interface.

Monitor performance across various departments and services.

Filter data and explore trends quickly to support analysis.

Support informed decision-making for clinical and finance leadership.

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Unified Hospital Data

Unified Hospital Data

Hospital data is frequently spread across multiple systems, leading to disconnected silos. 3terra unifies these sources into a single, consistent environment for coding, analysis, and reporting to provide a complete view of each patient encounter.

Access data across EMR, HIS, and internal systems in one place.

Integrate from data warehouses and manually compiled spreadsheets.

Surfaces coding-relevant insights, so coders can see what matters without hunting for it.

Reduce manual work and duplication across your hospital workflows.

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Integrated Canadian Methodologies

Integrated Canadian Methodologies

3terra's platform is designed specifically for Canadian hospitals. We build key methodologies directly into the platform so your team does not have to manage complex calculations or manual updates internally.

Includes Case Mix Groups (CMG) and Funded Volume qualification rules.

Automatically calculates HSMR and Hospital Harm metrics.

Stays current with evolving provincial and national reporting standards.

Ensures consistency across reporting and improves trust in data.

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Focused Insights

Focused Insights

Hospitals are often overwhelmed with a constant noise of dashboards, reports, and fragmented metrics. 3terra's Focused Insights ensure your team sees the information that actually matters, reducing noise and enabling faster and more confident decision making.

Focus on the key drivers of clinical and operational performance.

Identify exactly where attention is needed to reduce reporting noise.

Spend less time searching through reports and more time on high-impact tasks.

Present complex data in a clear, structured way for faster interpretation.

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Continuous Data Quality Monitoring

Continuous Data Quality Monitoring

Instead of relying on random sampling, 3terra allows your team to monitor data quality across all coded cases continuously. This proactive approach ensures that issues are detected and addressed before they impact your reporting or funding outcomes.

Audit 100 percent of coded cases to detect potential issues.

Prioritize issues based on their impact and likelihood of error.

Track errors and corrections at the individual case level.

Re-audit cases automatically whenever data is updated.

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Testimonials

Hear From Our Trusted Clients

For over 20 years, 3terra has helped Canadian hospitals improve data quality, strengthen clinical coding, and unlock insights from their data.

The platform has helped us materially improve data quality oversight, strengthen capture within volume-funded programs, and identify opportunities that may otherwise have been missed. What we value most is that DQA is not just an audit tool, it has become an effective education and continuous improvement resource for our coding and analytics teams, supported by a responsive partner that understands the hospital environment.

Luciano Veta

Senior Director, Decision Support & Performance - Unity Health Toronto

Data Quality plays a major role in reflecting organizational best practices and ensuring accurate funding. By optimizing our coding metrics, the 3terra DQA system has streamlined our development process, resulting in our team operating more efficiently with higher data quality.

Majid Sharafi

Manager, Health Records, Coding & Data Quality - Scarborough Health Network

DQA has given us a clear line of sight into quality of our corporate data and our coding performance. It’s become an essential tool for reconciliation efforts between data sources, continuous DQ improvement, and helping our coding and analytics teams work more efficiently, while providing greater confidence in the information we produce.

Jake Harmina

Director, Health Information Services and Privacy - Humber River Health

QCH’s experience with 3terra and its DQA platform has been extremely positive. By leveraging automated data quality audits, the solution has enabled our organization to detect and address coding inconsistencies, leading to measurable improvements in data accuracy, weighted cases, and increased confidence in our reporting. The 3terra team has been exceptional to work with. They are highly knowledgeable, responsive, and always willing to provide support when questions arise. Their expertise and ongoing guidance have made a meaningful difference in our analytics program at QCH.

Laure Pitfield, Ph.D.

Director & Privacy Officer, Data and Performance - Queensway Carleton Hospital

While Halton Healthcare already had a strong and comprehensive coding data quality program in place, we were looking for an additional tool to enhance our efforts by identifying high-impact coding opportunities more efficiently. With implementation occurring late in the fiscal year, the 3terra DQA platform quickly delivered value by prioritizing cases with the greatest potential impact without adding unnecessary workload for staff.

Connie Fleese, CHIM, BHA (she/her)

Director, Clinical Information Services - Halton Healthcare

My team (Decision Support) is highly dependent on the data we receive from 3terra. Leveraging 3terra's SQL environment has allowed us to create reports with high business value (i.e., QBP) in a timely and accurate manner. We appreciate how supportive the 3terra team has been to incorporate new data elements from other sources (ie. BORN) so we can develop quality and operations metrics for our Maternal Newborn team.

Brittany Timpano

Manager, Decision Support & Data Management - Royal Victoria Regional Health Centre

Indicator Roadmap

Included in Base DQA License

Funded Volumes

Medical Quality Based Procedures (QBPs)

Such as Pneumonia, Congestive Heart Failure, COPD, Stroke, etc.

Surgical Quality Based Procedures (QBPs)

Such as Hip and Knee Replacements, Degenerative Shoulders, Aortic Aneurysm, etc.

Cancer Surgery QBPs

Identified surgical site, such as Abdominal, Gastric, Thoracic, etc.

GI Endoscopies including Excisions

OH-specified for DAD and NACRS

Cardiac Procedures

For DAD and NACRS, previously reported on Corhealth data

WT Funded Volumes – Adult Orthopaedic Surgery

Including Hip and Knee Revisions

WT Funded Volumes – Adult General Surgery

Including Anorectal Surgery, Intestinal Surgery, Cholecystectomy, and Hernia Repair

WT Funded Volumes – Paediatric

Dental/Oral Surgery, Orthopaedic Surgery, Ophthalmology Surgery, Plastic Surgery, Urology Surgery

Metal Stents

All anatomical sites

Endobronchial Ultrasound (EBUS) Procedures

Kidney Transplants

Reported Volumes

Quality Indicators

Hospital Standardized Mortality (HSMR)

Including calculation of CIHI-defined probability of mortality

Hospital Harm Measure

Identified by the 31 CIHI/CPSI-defined clinical groups within Health Care Associated Conditions, Infections, Patient Accidents, and Procedure-Associated Conditions

Emergency Department Return Visits

Mental Health and all-cause

Charlson Index

Central Line Infection Rate

Rate of Ventilator-Associated Pneumonia

30 Day Patient Readmission Indicators

CIHI defined for Medical, Surgical, Paeds, Obstetrics

Readmission To Own Facility Within 30 Days

Selected HIG Conditions

Priority Case Review

Low Probability HSMR Deaths

Low-Risk Caesarean Sections

In-Hospital Sepsis

Cochlear Implants

Sexual Assault/Domestic Violence Treatment Clinics

Obstetric Trauma

Hip Fracture Surgery Within 48 Hours

Hospital Deaths Following Major Surgery (30 days)